If an item is faulty and was purchased less than 30 days ago, please contact a member of our team who will assist in getting your order returned and refunded or replaced.

All power tools, accessories and related products supplied by TWW are covered by a manufacturer’s warranty of at least 1 year from the date of purchase with some offering an extended warranty simply by registering your product online!

We have teamed up with our leading suppliers to offer a free, fast and reliable repair service, simply select the manufacturer’s logo below and this will take you to the relevant service page.

If the manufacturer isn’t listed below, please contact us HERE and we will arrange this on your behalf.